|How will the new “cookie” tracking regulations affect email?|
|Wednesday, 16 May 2012 20:47|
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The e-Privacy Directive
Before I go any further, I must point out that the Directive covers more tracking than just cookies. In fact, it includes most types of tracking that track the individual at a personal level.
The regulations (and the need for them) show marketers that there is a perceived lack of transparency and trust surrounding tracking used on the internet and what data is used for. It is this lack of transparency that needs to be addressed, regardless of the technology used to track the individual.
Modern internet marketing can be a sophisticated beast, focused on delivering the most relevant content and best experience for the user. The problem is, the majority of the general public may not realise this, in fact some might view marketing tracking as some sort of dangerous spy software, poised to sell you something, when you are least expecting it.
And even if they don’t
see the way they are tracked as particularly intrusive, do they understand how tracking is benefiting them and helping to improve their experience on the web?
Information is the key. The clearer you are about how you plan to use data and the more accessible you make this information; the easier it will be to educate the internet user, and the more “informed consent” could be implied.
What about email?
For almost as long as email marketing has been around, marketers have been tracking the opens and clicks of the campaign recipients.
They have also more recently been using post click tracking to inform the success of the campaign, either using third party solutions such as Google Analytics or solutions served directly from the website domain. Because of this, some of the tracking used in email marketing may be affected by the directive.
That said, email is different from web visits, as the recipient has...(Read more)
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